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Knowledge Base / Troubleshooting / Assignments Missing in Dashboard

Troubleshooting

Assignments Missing in Dashboard

If assignments are missing, the issue is usually account mismatch, stale data sync, or missing scope approval.

Typical symptoms

Courses load but assignment list is empty, or only old assignments appear after selection.

Check account alignment

Confirm the browser default Google account matches your Classroom teaching account.

Force a fresh sync

  1. Re-select course.
  2. Re-open assignment picker.
  3. Refresh app session.

Verify permissions

Re-grant Classroom and Drive scopes if prompts were previously denied.

When to contact support

If issues persist, share screenshots of selected course, assignment picker state, and account avatar to speed diagnosis.